Need help with an installation, training or any type of live assistance from your own computer?
We can log into your computer and provide the remote controlled assistance needed. Please contact us on the number above for more info.
Still Can't Find the Answers You Seek?
We understand, it is probably time you speak with a real person. Our support, service and repair team are always on standby for all your technical support enquiries, please feel free to phone or email us on the contact details below.
The essence of JRC International is not to stand as being a "box mover". Our focus is not solely targeted towards sales, but also the ongoing skilful assistance and support we provide to our valued customers. We highly pride ourselves for being the leader in AIDC solutions and delivering the best support and expert advice for all hardware and software sold by JRC. We have an exclusive in-house service and repair center with a qualified technical support team available on standby for all your on demand technical questions and repairs.
If you require any technical support or assistance, the following guide will help you reach us on a number of methods.
You've Got Questions? We've Got Answers!
A well maintained wide-range of knowledge base of answers to the most commonly asked questions are available on our FAQ page. Simply click on the link below and select from the list of FAQs.
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